Contact information
CONTACT INFORMATION AND OPERATIONAL TRANSPARENCY
Customer Service (Primary Support for US & International)
For inquiries regarding orders, products, or shipping, please contact our support team. We prioritize quick and accessible support for our global customers.
Email: info@bulksunglasseswholesale.com
US/Global Support Hotline: +1 570 507 7159 (Recommended for US customers)
UK/General Inquiries: +44 7716 241105
Service Hours: Monday - Friday
**US EST/PST Coverage:** Available during core US business hours via email and phone.
*Note: Our support team operates primarily in the GMT+8 timezone, but we staff to ensure coverage during US business hours.*
Business Entity & Legal Address
Bulk Sunglasses Wholesale is owned and operated by:
CHAN ISSUE LIMITED
Company Number: 10540476
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
[CRITICAL NOTE]: This address is for legal registration and official correspondence only. It is NOT a physical retail store or fulfillment center.
Supply Chain & Fulfillment Center
To provide the best factory-direct prices, our manufacturing and logistics center is based in China.
All orders are shipped directly from our facility in China.
Return Instructions
Please contact customer service at info@bulksunglasseswholesale.com to initiate a return.
Mandatory Step: Do NOT send returns to the UK address. You must receive the correct return warehouse address and RMA (Return Merchandise Authorization) number from our team first.
[IMPORTANT]: Returns will be processed at our designated facility. Customers are responsible for the international return shipping costs to the designated address (usually in China or a designated international consolidation center).